Before factory reset: Purchased content through Amazon will remain linked to your account, can be re-downloaded. Other third-party e-books and apps need to be saved separate, by attaching your Kindle to your laptop by using a USB cord.
You can click drag everything over to special folder in your downloads section of computer to save it. Good luck. I hope this helped you out, if so let me know by pressing the helpful button. I disconnected mine from the amazon account and that worked for me! Even after connecting it again. Kristina Garswood. Mine was having the same problem. I just deregistered and reregistered but it did it again moments later.
Other books have worked fine. It did that to mine too maybe not with a bible but with a book I was reading with pages I still can't get it back. I have the same problem with a study Bible. The other books work fine. Will Amazon be fixing the problem on their Kindle? And that was all. I must admit that it was my fault - but this may not be your case. My Kindle was restarting often and I wanted to solve it by using a new firmware - which installed wrongly - and my Kindle was bricked.
I had to use another solution later more about it below. My problems concerned the Kindle 3 Kindle keyboard , but similar solutions exist for most other versions of Amazon Kindle reader Kindle 4, Kindle 5, incl. Unfortunately there are some advices on how to repair the Kindle on the web, but no one I found was covering the problems you may encounter.
So: If the Kindle is frozen and does not respond to anything then it makes sense to try to refresh its probably spoiled firmware. This can be done by two methods - using either Kubrick software a Linux distro with other software, which you can burn to a CD or upload to a flash disk - then you restart your PC with this system and follow the instructions, or using Freescale Advanced Tool FAT and the appropriate firmware file. Both procedures are well described here - Kubrick and here - FAT.
And now my experience with them: I have tried three PCs with them, but with not even one of them I was successfull. Regarding Kubrick Kindle Debrick Tool - it was not doing much better. My experience? In all three PC it booted, the Kindle has been found sometimes with some hassle , the firmware update begun and sometime later the software came to the conclusion that the update is done, showing an optimistic green stripe.
Wait : If you loaded a bunch of ebooks onto your Kindle at once, it just may be slow because it is indexing them. If it gets stuck indexing remove the ebooks and try again in smaller batches. The option to reset is located in settings under device on the Kindle Fire tablets and in the settings menu for Kindle ereaders.
I own the first and 8. My first one is now giving me a serious problem! Last Updated: April 8, References. To create this article, 19 people, some anonymous, worked to edit and improve it over time. There are 10 references cited in this article, which can be found at the bottom of the page. This article has been viewed 2,, times. Learn more If your Kindle becomes unresponsive or begins to have frequent problems, you can troubleshoot it by trying a reset.
A standard, soft reset will solve most issues, but you can also reset the device to factory settings hard reset for a more permanent solution.
Luckily, for each Kindle, there are a few simple steps that need to be taken in order to restore your Kindle to its proper functioning. Perform a soft reset. Perform a factory reset. Try a simple restart to see if that fixes the problem.
Turn on the Kindle. Select Menu. Select Settings. Select Menu again. Did this summary help you? Yes No. Log in Social login does not work in incognito and private browsers. Please log in with your username or email to continue. No account yet? Create an account. Edit this Article. We use cookies to make wikiHow great.
By using our site, you agree to our cookie policy. Cookie Settings. Learn why people trust wikiHow. Download Article Explore this Article parts. Tips and Warnings. Related Articles. Article Summary. Part 1. Try a simple restart before you begin. Sometimes a Kindle can get stuck in a flux position between on and off.
The screen might quickly freeze, or the buttons might temporarily not happen to work. Simply turn off your Kindle. Plug it into the wall so that it can charge up. Turn the Kindle back on. It is best to try this first, that way you don't have to go through the hassle of fixing a minor problem.
Choose either a soft or hard reset factory default. A soft reset will not erase any secure passwords, or delete any digital books. Soft resets are mainly for making your Kindle run faster, or resetting a frozen home screen. A hard reset will delete all data, and restore your Kindle to factory settings.
This is a last resort measure, meant for Kindles experiencing large-scale glitches, continuously frozen screens, internal damage, etc. Amazon offers great customer service as well, which can help you decide on which option is best for you.
If you have accidentally dropped your Kindle, or dunked it in water, it maybe best to hand your Kindle off to a professional. Amazon offers a free replacement if you are still inside of your warranty period. If you are outside of the warranty period, they can send you a refurbished Kindle at a discounted price. Charge up your Kindle. This is critical for either a soft or a hard reset. Plug your Kindle in using the power cord which came with your device.
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